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McAfee: Sorry, Error in QC

SAN FRANCISCO, KOMPAS.com - McAfee antivirus company finally apologized for the problems on a software update that causes some computers that use Windows XP disrupted, as many times shutdown or reboot. Errors in the quality control or QC excuse.

"These problems arise during the process of testing against the DAT files," said Barry McPherson, vice president for McAfee Technical Support and Customer, as reported by AFP on Thursday (22/04/2010).

Weaknesses in the quality control that is causing the software update on Wednesday (04/21/2010) recognize as malware or a Windows file is called false positive. "On behalf of McAfee, I apologize to anyone who may be affected by DAT file updates that are problematic," said McPherson.

"To prevent this from happening again, we immediately implement the protocol QA (quality assurance) extra for each time the release of its direct impact on important system files," he said.

Report the problem was first quoted by The Internet Storm Center, SANS Technology Institute. According to McAfee, the problem is only impacted the corporate users who use the operating system Windows XP Service Pack 3. A number of universities, hospitals, and companies in the U.S. reported a disturbance, but soon solved after a McAfee update continued to fix the problem.